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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you... ...MR TIMOTHY WILLIAMS
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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Would not use again although delivery was free waited far to long 2 weeks... ...Peddarsway bed and breakfast
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Goods received as ordered and as per estimated delivery date. Thank you.... ...Adrian Porter ta
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Hi got order okay and we are fitting parts this week. Thank you for prompt service... ...Muriel Douglas - Morland
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Great service, best price and all delivered really quickly. What more could you possibly ask for ... ...Michael Laird
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received.... ...John Hughes
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Really good service and quick delivery, would definatly use again.
Regards
Iwan... ...Bastable Electrical Services Ltd
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.... ...Keith Jagger - K J Surveying Ltd
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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