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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
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...Roy Kilborn
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end....
...Alexander George Todd
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date....
...Ms Helen G. Hughes
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Goods delivered two days early.
And as precisely ordered.
Well done....
...Tony Gamble
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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Most prompt and friendly when I was negotiating a different delivery address...
...SM Hedworth
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1 st Class service
many thanks...
...G Heywood
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend....
...John Wardley
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service....
...John R Thomas
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more reviews... |
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