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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble...
...John Bowyer Courtney
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again....
...Kevin Hambleton
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again....
...MRS SANDRA WEBB
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!...
...George M Bish
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Excellent service throughout....
...David Fursland
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning....
...Bryan Roberts
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though...
...MARTIN SEYMOUR
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