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Prompt delivery... ...Barbara Haydon
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Good website. Good prices. Excellent service. Thank you.... ...John Lawton
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A OK... ...Dave Lipscombe
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech... ...Cookertech
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃... ...Mrs D Small
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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !... ...Nicola Darlow
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Very helpful and efficient service... ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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