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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience....
...Adrian Cruceru
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend....
...Ian Tyerman
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Very good service, prompt delivery....
...Caverhill Cottages
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company....
...nigel - warren
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging....
...PeterBennion
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess....
...John Burgees
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ...
...Mike Edwards
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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