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order recieved. good service....
...Alan Ringer - Ernest Doe And Sons Ltd
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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VERY GOOD, EASY USE INSTRUCTIONS, ...
...Clive Bradley
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings...
...Adele Hemmings
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Quick delivery and at a good price ...
...Calum Stringer
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Once again, very satisfied with cost, service & communication. Many thanks....
...M.E. Williams
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ...
...Douglas Anderson
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Good service but you gave no notice of delivery which is necessary out here.
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...Steve Watson
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