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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...
...Philip Ford
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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This purchase worked exceptionally well. The price of the product was fair, the product itself was as expected and the speed of delivery was excellent.
I would not hesitate to use MyTub again...
...Mr Patrick Townsend
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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Excellent service....
...Peter Wood
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you...
...M.Kinnear - A.Kinnear
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more...
...Peter Carter
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