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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...
...Guy Greenwell
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know....
...Miss Danielle A Johnson
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ...
...Brendan Weir
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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excellent from start to finish
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...steve stanton - sdselectrical
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service...
...Mrs A Limb
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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Arrived on time and as ordered
Good Value...
...David Sewell
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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