|
|
 |
|
|
|

You have no items in your trolley. SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
 |
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
|
Very efficient service Good correspondence and fast delivery. Many thanks... ...Gill Burchell
|
We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles... ...Martin Gillard Vigo Limited
|
Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks... ...barry cox
|
I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks... ...D.C. Duncan
|
Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th... ...
|
We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.... ...M Connolly
|
Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ... ...David S. Williams
|
I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.... ...William Delaney
|
Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.... ...Hoylake Parade Community Centre
|
more reviews... |
|
|
|
|
|

|
|
|
|