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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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Great service - excellent communication. Goods delivered as requested.
Many thanks...
...Wayne Crickmore
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...
...Clive Prew
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We have received the items timely. Thanks....
...Tan SM - TCAM Technology Pte Ltd
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Very good trouble free service. No issues to raise at all....
...Ian Johnston
Anglo Irish Bank
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent service.delivery arrived on the day it was supposed to.
Thank you...
...Judith
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delivered promptly, thank you...
...ian black
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Good service even when parts are hard to get , kept me informed thank you !...
...steve westley - westleyhire ltd
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