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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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delivery exactly as predicted , well done...
...n anderson
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...
...Ronald Shore-Marston
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ...
...Frank Bailey
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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Thank you recieved great service ...
...Chiranjeev Ahluwalia
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery....
...Sascha Birch - B. Interiors
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Goods received in good time, thanks....
...Raymond Marshall
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