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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Delivered on time, well packaged to. Thanks. ...
...MR A M GILMOUR
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Very pleased with overall service. Good practical web site.Helpful with delivery window....
...Peter Grainger
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Good products and good service....
...Bruce Bennett
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...
...Michael Laird
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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Can’t get a much quicker service, many thanks!...
...martin thompson
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service....
...Janet Burrows
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Good and very fast Delivery to Germany. Everything was very good....
...Oliver Sandner
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Prompt and efficient service. Goods exactly as described.
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...Patrick Squire
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more reviews... |
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