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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!...
...Noel Wilson
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much...
...Zakiya Hanslot
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare...
...Mr J Hoare
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Thank you for your prompt sevice, cannot fault you!!!!!...
...Mrs L S Ward
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf....
...Gillian Wolf
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with....
...Glenys Brearley
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You have a great service and offer very reasonable prices on hard-to-find items....
...Amadi Cisse
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more reviews... |
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