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Good,efficient,prompt service. Thank,s. ... ...Wayne Lewis Gas Services Ltd
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises... ...SUSAN HOWARD
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks.... ...david neasham
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks.... ...Patsy Hooper
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.... ...Vimal Patel
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Pump easy to find with very prompt delivery. Good service... ...Phil Daniels
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Good service. ... ...Julie Hampton
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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho... ...Ronald Coleman
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