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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Great service! Item was despatched quickly and received in perfect condition.
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...Tim Mobbs
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service...
...Mrs Debra Petty
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...
...Rod Southern
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
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...Jennifer Killick
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order came within a few days ,no hassle,no problems.
Very satisfied with their service...
...Mr A Sgattoni
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :...
...Benjamin Kirk
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse...
...R B WHITEHOUSE
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Receieved OK - thanks for your patience and flexibility...
...Graeme Patrick
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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more reviews... |
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