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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS...
...michael john smith
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After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne...
...Vivienne Learmonth
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
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...p.smith
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Excellent service, will use you again
Thank you
Delme Laugharne...
...Mr J D Laugharne
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Great suppliers, keep you informed of progress, use them all the time....
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Excellent service and excellent price - well done!...
...Terrence Wheatcroft
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Arrived on time. Excellent service...
...Mrs Rachel Hobson
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