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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete...
...jonathon cooke - na
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Really impressed with the service and speedy dispatch of order! ...
...Gina L. Mason
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...
...PTJ renewables ltd
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Excellent service throughout....
...David Fursland
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
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...Dr D R Lachno
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item...
...Martin Eagle
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer...
...Stephen Plant
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob...
...Robert Davis
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
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...Alastair Livingstone
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more reviews... |
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