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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend.... ...Ian Tyerman
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All ok. Delivery very slow though.... ...Gary Quest
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First class service Many thanks... ...Mr D Moser
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thank you
you found it when others could not find last in country
made job better ... ...steven john lawrence - Steven lawrence plumbing services L
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.... ...Charles Archibald
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great service,quick delivery,recommend to anyone... ...andrew lewis
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ... ...Stephen Gomersall
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ... ...Guy Greenwell
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