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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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VERY GOOD, EASY USE INSTRUCTIONS, ...
...Clive Bradley
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
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...AD Russell
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again...
...James A Cooper
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Great service, very quick delivery... Good products...
...michael duller VINCI FACILITIES
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future....
...Ashley Ford
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods....
...Mrs Jane Shaw - Mr
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them....
...Christopher Sarjant
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