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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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Great price and very good service, arrived exactly when advised.
Will use this site and service again....
...Philip Creighton
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VERY GOOD, EASY USE INSTRUCTIONS, ...
...Clive Bradley
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Item arrived on due date. Thanks...
...jeannie gailey
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars...
...Seven Dials Club
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Goods delivered as agreed. Excellent service. many thanks....
...Bryan Pope
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...
...Jeremy Curtis
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff...
...cliff mills
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Very good. Thank you. Will use again....
...Olga Frame
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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