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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again....
...David Gough
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Top customer service....
...David Gillanders
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!...
...David Tong
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again....
...Stephen Grayson
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies....
...Robert Abbott
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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I would have liked the part quicker but in all very good. Kept me informed all the way...
...Martin Burke
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Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you....
...Wendy Thompson
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