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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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Excellent friendly service, good communications, quality products .... and the best prices around!...
...Mike Strange
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...
...Carina Campbell
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Top customer service....
...David Gillanders
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks...
...Mrs Brenda Braithwaite
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob...
...Bob Begley
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod...
...Ian Garrod
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010....
...Andrew Williams
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad....
...Altaf Patel
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