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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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I was very impressed with all aspects of the service we had from My Tub...
...British Gas
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Nice friendly service, with regular updates.
Regards,
Mark ...
...MARKABRAHAM
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Excellent price and great service. Many thanks....
...Steve Trutch
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Excellent service, good quality parts and good communication on delivery. Would recommend....
...David Stewart
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
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...STEVE SPOONER
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth....
...terry johnston
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Just what I wanted and at a much better price for the item and the carriage than other suppliers....
...Mr Tim Green
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers....
...GEORGE SHEPHERD
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