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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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good service and pricing...
...stuart anthony royle - ess
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
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...Ken McGregor
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Order received within stated time, very pleased with the delivery....
...Strongbond Construction - Strongbond Construction
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks...
...Liz Pounsett - Oakland Air Control
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely...
...MARIE HELENE AUGIS
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days....
...Colin Turnage
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Fine, just fine! Thanks....
...Rose Arthur
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