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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.... ...Neil Parsons
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.... ...John Alden
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.... ...Michael Lukey
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Expensive delivery for speed
... ...Mark Taylor
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John... ...john bradford
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Order processed very quickly and great communication about my order. Arrived within the week, good service!... ...Paul Johnston
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Fast and efficient - items arrived even sooner than expected! Thanks.... ...Mr.J.Knight
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
... ...Steve Dixon
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Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher... ...Robert Rossbacher
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly... ...MR P KELLY
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