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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Hi, Good, fast and efficient service. D. H....
...hewitt maintainance
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Next day delivery for a part for a forty year old gas fire. Very impressive....
...I SCED
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time...
...june packham
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again....
...Les Green
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though...
...Peter Durrant
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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