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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...
...Margaret Struthers
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date....
...Ms Helen G. Hughes
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Thank you for the fast and efficient service I have received ,part fitted and in operation again ...
...Andrew russen - Beesmart dry cleaners
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you....
...Martin Field
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Very happy with the Mira shower fittings plus extra shower head. Despite being the Easter Bank Holiday the delivery was very quick. The prices are very good. I found the team very helpful and would definitely recommend to anyone. I know where to come now in future. Thank you to all concerned.
Best Wishes, Lydia Joseph ...
...Lydia Joseph
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives....
...Sue North
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I was very pleased with your service and would use you again.
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...Peter Butler
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you....
...Emma West
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