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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Good service ... ...mary beeny
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton... ...Michael Frampton - Tri Management Ltd
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience... ...Jeff Jones
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you... ...19 the dale aberford
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.... ...Timothy Hilliam
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!... ...Michael Healy
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.... ...Angela Robertson
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ... ...Richard Pape
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Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere... ...Delaere
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