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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time....
...John A Downing
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Many thanks for an excellent service and very efficient customer relations....
...David Calder
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols....
...David Dow Smith
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Good value, good delivery costs, a little long wait though....
...Brian Kerr
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Great service at a great price. Liked the fact that the item description made it very clear that pre-2003 models needed to order a new seat as well as the hinges. Advice was spot on. Cheers....
...Kai Hilton-Jones
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day....
...Mr CJ Wynn
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!...
...BDP
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Great communication and brilliant product. ...
...Kelly Govier - MD Govier Electrical Engineering Ltd
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