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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again....
...Peter Spurden
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
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...Jonathan Atkins
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary...
...sea designgroup
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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very good service will use again , highly recommended ...
...platters harunu tercan
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My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...
...Brendan Noctor
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered....
...WILLIAM REGAN
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again....
...Terry Brook - T B COURIER SERVICES
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