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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...
...Frank Neale
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Goods received in good time, thanks....
...Raymond Marshall
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Great feedback and prompt delivery....
...Allan BC Duffus
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager...
...Adrian Jarvis rspb
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you....
...Mr Chris Stacey
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you...
...Peter
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I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
Regards
Ian...
...J22 Data Solutions
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub...
...Mr David John Fallon
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