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Excellent customer care and service. Great pricing and fast delivery....
...Elizabeth Truszkowski
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant...
...Robert East
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...
...Alan T Begley
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer....
...Vijay Modha
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...
...Stewart McGrath
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy....
...Peter
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Prompt delivery, kept informed of progress, fair price. Thank you....
...Robert Phillips
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Brilliant service at a reasonable price!
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...Stuart Perren
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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