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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them....
...Mrs Chapman
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much....
...Delia Jallands
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging....
...PeterBennion
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The tap cartridge was exactly what I wanted and cured the leak....
...Christopher John Cole
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub....
...Paul Hinton
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance...
...LAO YUEN NING
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...
...les green
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