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Excellent customer service! Thank you for your help and I would highly recommend MyTub.... ...Julie Taylor
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Thanks for that - excellent service from your lot - Ill be back !... ...Graham D
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Excellent service and communication.
Would recommend.... ...Ian Freeman
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Excellent, good communication, received in good time & the item is as per the order. Thanks.... ...David Cook
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All as ordered and rec,d quickly... ...Chris Dulake Plumbing
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Got more than i expected, I got 2 wheels, 2 bearing sets and a pivot pin, delivery was quick, and kept me informed of when and where I would get the product. these cutters also fit the larger cutters by gerberit.... ...Craig Adams - Kaygee Engineering
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again.... ...Brian Collins
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Good service Thanks
Arrived as predicted and the job is done... ...Colin Johnson
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done.... ...Ian Blue
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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