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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati... ...Chris Jarman
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.... ...Diana Dalton
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN... ...Laurence Forrester
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thanks very much arrived in good time now we have a hot shower :O))))
... ...Alison Digby
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Excellent service. Great price... ...Mark Spence - Aztec Adventure
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.... ...H.W.Wilson Ltd.
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.... ...colin moore
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.... ...Terry Brook - T B COURIER SERVICES
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The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Price: £123.94
PAYMENT INFORMATION:
Items Subtotal: £123.94
Postage & Packaging: £0.00
VAT 20%: £24.79
GRAND TOTAL: £148.73... ...Matthew Collins
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