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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though....
...Colin Crow
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All good - no problems. Correct part, good price and delivery, whats not to like...
...Arthur Dalton
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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Easy ordering process.
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...AlixPartners Ltd
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Helpfull and friendly staff, will use again.
Thanks....
...hurst plastics ltd
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Order was recieved on time, as per specification and in excellent condition! Well done!...
...A Prokopchuk
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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arrived in two days no complaints...
...Northern Mechanical
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Delivered promptly and at a very competitive price...
...Chris Brownson Architect
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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