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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great....
...Michael Jocelyn
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Very pleased with service...
...Michael Claydon
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Excellent service.
Thanks. ...
...Craig Williams
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...
...Steven Broad
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Excellent service from initial enquiry through to speedy delivery. Thank you....
...Darren Plowman-Read
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information. ...
...Bagel Mania
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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