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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you....
...Mr I Wilkinson
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!...
...Darren Emmerton
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again...
...Simon Shields
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Excellent service my goods arrived in quick time,friendly contacts i would recommend....
...michael bull
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excellent all round, nice price and delivered promptly.
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...Ian Tomkinson
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Very helpfull and quick delivery....
...shirley fryer
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Very good. Thank you. Will use again....
...Olga Frame
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David...
...David Oldfield
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