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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards...
...Gordon macleod
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again....
...JOHN MILLS
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Excellent service. Thank you. ...
...Jeremy Hutchinson
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you...
...Kay Edwards
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend...
...Ms Montague
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay....
...Robin BERGER - Berger Plumbing
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