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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating...
...L J Newman
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Item arrived , but toke a while to git here.
Thx ...
...Jonny Davis
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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Kept very well informed of order statues and swift delivery. Really pleased ...
...W Tuckey
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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Very pleaed with both product and service. Will use again.
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...AMBER HEATING SERVICES
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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