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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!...
...DAVID JACKSON
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Order has been received and all is ok. Thankyou so much.
MurielTobin
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...David Tobin
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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Excellent customer care and service from your front office staff.
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...John Douglas
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Would be happy to use again and recommend to colleagues....
...Alec Pearson
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Good service, prompt delivery, great price. Website easy to use. Recommend....
...A H Crawford
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase....
...sarah whitcombe
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All OK thank you....
...Philip Gasson
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Excellent product Sales support and Delivery!!...
...Andrew Anderson
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