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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.... ...Frederik sJacob
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil... ...Neil Stephens
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks... ...Fiona Tamplin
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Excellent service would recommend a
... ...Chris hughes
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Hi, Good, fast and efficient service. D. H.... ...hewitt maintainance
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Than you no problems... ...Dave BAMPTON
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Very helpful service. Many thanks... ...Richard Becker
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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sent photographs of parts required to support today hope they recieved them awaiting your response... ...rosita scales
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