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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services....
...John Hayes
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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Excellent service, great communication, good prices,
thank you
Graham...
...Thompsons Fish and Chips
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slight problem sorted out superfast...
...Anthony Vance
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre...
...HOAREAU Jean Pierre
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Exxcellent price and fast delivery...
...Alistair Mackenzie
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers...
...R Stevens
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you....
...J Leiper
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