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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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A perfect item with fast efficient delivery.communication and service excellent.thank you....
...MR PAUL KIME
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...
...Lee Wilson
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Thank you. I had got my order but you dispatched it with one day delay! ...
...Ryszard Wojcicki - RW Building and Maintenance
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks...
...Dr Lilian Potter
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU....
...Peter Mellor
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards...
...David Sandeman
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