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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!...
...Veronica Launn
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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Product was exactly as described and dispatched speedily. Thanks...
...Margaret McGlashan
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy....
...Enigma Interactive Ltd
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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Excellent value - no hassle ordering....
...M R Rutter
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excellent all round!...
...Stephen Rapicano
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All worked well, will definately use again. Thank you...
...ian greenwood
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