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Part reeceived Friday as promised. good service.
Thanks...
...Ramsay Sterile Services-East
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive....
...Craig Young - Livingston Centre Ltd co Savills
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...
...Mrs Pamela d Chivers
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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Excellent service and delivery. Would definitely use again. ...
...Amy wakem
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships...
...G Reynolds
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...
...Michael Laird
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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