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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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excellent service agents also very helpful thanks....
...MR LAMI EL-NAKIB
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad...
...Steven Broad
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Great product, great communications, fast delivery, many thanks!...
...Lucy Perretta
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order is complete we will pick it from yours monday...
...MRS K K DHANDA
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...
...Vinay Thadani
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...
...Christine
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again....
...David Gough
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...
...john robson
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