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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing....
...Lynn Gale
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Best service ever ! ...
...mr stefan mark angelos
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated....
...Chris Eversfield
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A...
...EDWIN ELLIOTT
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus....
...Talat Faiz
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