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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used....
...Andrew Melton
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service....
...Hazel Stock
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excellent service....
...Megabrain investments Ltd
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Helpful assistant, fast safe delivery, Many Thanks....
...Mr Graham Farmer
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service....
...Danny Fisher
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
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Great service from you, so thank you...
...James Robinson - Lee Robinson Associates Ltd
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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more reviews... |
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