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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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From order to delivery and quality of goods, everything went as smooth as a babys bum....
...Allen Dodd
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...
...John Birkett
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...
...Mitzi Norrevang
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there....
...Aykhan Mammadov
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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G....
...Martyn Grigg
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent....
...Ventilation Centre Ltd
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very good customer service !...
...Marta - J and Z Construction Ltd
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...
...Richard Weeks - Atkins Ltd
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Thank you, for your super fast and great service. ...
...Inayat Khan
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